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Left ski may break - Risk of crash

Left ski may break - Risk of crash

Dear Ski-Doo® Vehicle Owner,

This notice is sent to you in accordance with the Consumer Product Safety Act. BRP has decided that a defect related to motor vehicle safety exists in the following vehicles. As a result, BRP is conducting a safety recall.

Our records show that you own a potentially affected vehicle.

What is the potential problem?

Some of the left Pilot X skis may break due to a molding process issue at the supplier. Only the left skis from mold cavity AC2 are affected. This condition could cause a loss of control and serious injuries or even death.

Which models are involved?

BRP will inspect the left ski and if required, replace the ski at no charge to you (parts and labor).

The procedure should take less than an hour.

In Canada and in the United States, a limited quantity of parts is available. In other countries, parts will be available starting from February 8, 2024. Parts will be released progressively, upon availability, to ensure an even distribution across the network. 

What should YOU do?

BRP recommends that customers avoid using their vehicle until the safety recall is completed.

You need to remove the ski to have access to the mold identification code AC2. Proper reinstallation is required. Do NOT proceed with an inspection yourself.

Schedule an appointment immediately with any authorized BRP Ski-Doo dealer to have the safety recall repair performed on your vehicle.

To find a dealer, see the end of this letter.

If you leased this vehicle:

  • Send a copy of this letter to the lessee within ten working days after the day you received this letter.
  • Do the same with any future letters about this safety recall.

What to do if you feel you have received this notice by mistake?

This notice was mailed to you according to the most current information we have available.

If you know the current owner or operator, please forward this letter to them.

If there has been a change of ownership or you have a change of address, please notify BRP so we can update our records accordingly.

Your safety and continued satisfaction with our products are a priority for us. We apologize for any inconvenience this may cause you and remain committed to facilitating the process as much as we can.

Thank you for your immediate attention to this notice.


BRP Customer Services Department

If you have questions or need assistance, or to find the nearest authorized BRP dealer:

• Visit

• Or call: 1-888-272-9222

  8:00 AM to 8:00 PM Eastern time 7 days a week.


More information is available on the CPSC website.