Re: Fuel Hose Wear
Dear Ski-Doo® Owner,
This notice is sent to you in accordance with the requirements of the Consumer Product Safety Act, the Canada Motor Vehicle Safety Act and other applicable laws.
Which models are involved?
2010 ExpeditionTM TUV 1200 and ExpeditionTM TUV SE 1200.
What is the potential problem?
Due to possible friction between the fuel hose and the ECM, a fuel hose may wear and eventually pierce. If a fuel hose is pierced, fuel may spill out and, in some circumstances, create a fire hazard and potentially cause serious injuries or death.
To confirm that your VIN (Vehicle Identification Number) is affected, contact your authorized Ski-Doo dealer or BRP at 1-888-272-9222 between 8:00 a.m. and 8:00 p.m. Eastern time 7 days a week.
What is the reason for this notice?
In cooperation with Transport Canada and the U.S. Consumer Product Safety Commission, Bombardier Recreational Products Inc. and BRP US Inc. (“BRP“) are conducting a voluntary safety recall of certain Ski-Doo models. Our records indicate that you are the owner of a potentially affected vehicle.
What should you do?
Immediately stop using your vehicle, call an authorized BRP dealer and make an appointment to have your vehicle repaired.
The BRP dealer will inspect/replace hose, cover new fuel hose with protector tubing and reposition hose. He will perform this work at no charge to you.
What to do if you feel this notice is an error?
This notice was mailed to you according to the most current information we have available. If you no longer own this vehicle or some information in this notice is incorrect, please contact BRP at your earliest convenience.
If you have questions or need assistance, or to find the nearest authorized BRP Ski-Doo dealer:
OR
- Call In the US and Canada 1-888-638-5397
8:00 to 18:00 Eastern time
Your continued satisfaction with your ski-doo is important to us. Please understand that we have taken this action in the interest of your safety and your ski-doo's proper operation. We apologize for any inconvenience this may cause you.
Thank you for your immediate attention to this matter.
Sincerely,
After-Sales Service Department
